What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and payment identifiers linked to your Touch 'n Go eWallet, Boost, or GrabPay account. We also capture device signals and session data automatically as you navigate the
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platform; this helps us detect unusual login patterns and keep your account secure. Transactional records, including DuitNow transfer references and FPX banking confirmations, are retained as required to resolve disputes and meet our obligations under applicable law. We do not sell your personal data to third
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parties for marketing purposes. Data shared with payment processors — such as those handling your Boost or GrabPay transactions — is limited strictly to what is needed to complete that transaction. Where access or eligibility is discussed, availability depends on local law and is offered only
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where local law permits. You may request a copy of the data we hold about your account at any time by reaching our support team through live chat. Players in Kuantan and across Malaysia are covered by the same policy provisions without exception.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.